Philodendron Pedatum ‘Rudolph’ 125mm

PLANT DELIVERIES

🚚 The BIG Question- How do deliveries work? 🚚

Orders placed from Friday, 15th May to Thursday at 12 midnight, 28th May will follow the following delivery schedule. 

Destination
– Metro – We Deliver Within A 50km Radius Of Major Cities
– Regional- If you are not within 50km of a metro city, shop at our regional store and we offer a select range of plants that can be posted through Australia Post

Shipping Costs
– Shipping is $29. Orders up to 50km outside of the CBD are hand delivered to your door. Those outside of the 50km zone can shop in our Regional store and deliveries are sent via Australia Post via Regular Post.

– Free shipping is available to Metro areas (Zone 1- within 25km of CBD) if you spend over $299. Zone 2+3 receive a $15 discount over this spend. Regional freight doesn't get discounted freight.

– If you shop more than once during your cycle, just add your order number at checkout to combine your order and receive free shipping.
– Please note WA, NT and TA are not currently available on our online shop and we can't ship to these areas.

Delivery Lead time
Please note that the delivery timeline is an estimate only, and we cannot guarantee delivery on or before a specific date. However, in many cases, orders are delivered earlier than estimated. Please allow extra time for your deliveries to arrive during busy periods.

• Brisbane - Wednesday, 9th May to Friday, 12th May
• Sydney  – Monday, 15th May to Thursday, 18th May
• Melbourne – Wednesday, 17th May to Friday, 19th May
• Canberra – Wednesday, 17th May to Friday, 19th May
• Regional Store – Dispatch will occur by Thursday, 11th May. We offer Regular Australia Post delivery. All Regional orders are dispatched from our Brisbane warehouse.
• Please note pick-ups are no longer facilitated.

What if I’m not home?
Please note that we will attempt one delivery to your location. If you’re not home, our driver will attempt to leave your order in a safe location. If a safe drop is not possible, the delivery will be marked as unsuccessful and alternative arrangements will need to be made. Our team will notify you if the delivery is missed and provide next steps.

Notes
– Delivery to a Parcel collection point is not possible.
– Please ensure the address you have nominated can accept deliveries on the weekend and during the week including holidays. We are not able to facilitate – only weekend and only weekday deliveries.
– We are also not able to update with ETA on timings other than the above delivery window, as this does become quite hard for us to manage expectations.
– Changes to delivery addresses are not possible once the order is placed.

We will do our best when packing but please allow for some leaf damage during transportation due to packaging or climate change. If your plant looks like it has wilted during transit, we recommend giving it some water right away – this should help it to recover and settle in or reach out to our horticulturalists on Facebook for more help.